In a world of constant change, adaptability is essential. We help you optimally align people, processes and technologies to position your organization as agile, innovative and future-ready.
Organizational transformation extends far beyond adapting individual processes. It affects a company’s entire structure, culture and way of working. To ensure long-term success, it is crucial to seamlessly integrate a customer-centric mindset, data-driven decision-making and modern work methodologies into everyday business operations.
The focus is not only on methods and tools but, above all, on the people driving the transformation. Interdisciplinary collaboration, an inspiring leadership culture, and frameworks that foster continuous learning form the foundation for a transformation that sustainably combines innovation and efficiency.
Is your organization undergoing change?
Get in touch with us. We will be happy to support you in implementing your project.
As competition intensifies across many industries, the ability to consistently focus on customers’ needs and expectations is becoming a key success factor. By transforming into a customer-centric organization, we help you align your strategy, structures, technology and culture to respond flexibly to market changes and deliver an outstanding customer experience.
Approaches:
Holistic analysis of existing strategies, structures, technology and culture to identify potential for improvement.
Development of a customer-centric mission statement, strategic goals and a roadmap for implementing change.
Definition of concrete measures (e.g. adjustments to organizational structure and workflows) to enable a more direct, efficient and flexible response to market and customer needs.
Promotion of a customer-oriented corporate culture through participatory methods, continuous learning, enhanced collaboration, leadership development and technological support.
Data-Driven & AI-Driven Organization
The ability to leverage data as a strategic resource and use AI to optimize workflows and processes is transforming how companies make decisions and drive innovation. With our support, you can build a data-driven organization that makes informed decisions, automates processes and unlocks new business opportunities.
Approaches:
Governance & management: Defining clear guidelines and responsibilities for the effective use of data and AI.
Data & AI strategy: Developing and implementing a tailored strategy, along with customized training for your teams to use data and AI efficiently.
Data-driven company: Building technical and procedural structures to foster the strategic use of data and promote data-based decision-making.
AI-assisted company: Implementing AI-supported solutions to automate workflows and enhance efficiency.
Data culture & mindset: Promoting data-driven decision-making and corporate culture through data-literate teams and responsible handling of data.
Agile Transformation
The rapid evolution of markets and technologies calls for a new kind of organization – one that is agile, flexible and adaptable. We support you in your agile transformation, enabling your company to quickly respond to change, implement innovative solutions efficiently and remain competitive in the long term.
Approaches:
Agile frameworks: Implementing proven models such as Scrum, SAFe or Kanban, tailored to your company’s specific needs.
Agile services: Supporting the adoption of agile work methodologies and the development of agile structures.
Agile coaching & training: Providing training and workshops for teams and managers to strengthen agile skills.
New work, leadership & culture: Fostering an agile corporate culture with a focus on personal responsibility, flexibility and collaboration.
Agile organization: Designing and scaling agile structures at the organizational level to drive sustainable change.
Engineering Transformation
In a digital world where speed and quality are critical, DevOps unites development and operations teams into a cohesive unit that collaborates more efficiently and delivers faster. We help you integrate DevOps principles into your organization to accelerate processes, enhance quality and create a collaborative work culture.
Approaches:
DevOps tools & process: Selecting and implementing the right tools while optimizing processes for seamless workflows.
CI/CD: Establishing automated pipelines for continuous integration and continuous deployment to ensure faster and more reliable software delivery.
Team challenge: Optimizing team structures for better collaboration and clear responsibilities, following the “team topologies” principle and systemic methodologies.
CALMS: Conducting a holistic maturity assessment and prioritizing measures across Culture, Automation, Lean, Measurement and Sharing dimensions.
Collaboration & culture: Building an open and cooperative work environment.
Modern engineering organization: Supporting the development of modern organizational structures that integrate DevOps principles at all levels.
Smart Factory Transformation
The transition to intelligent and connected manufacturing requires more than just technological innovation. It demands a clear strategy, effective stakeholder management and a well-planned organizational transformation. Through our smart factory transformation approach, we guide you from analysis and roadmap development to implementation, ensuring that your production remains sustainable and future-ready.
Approaches:
Strategy and analysis: Assessing your current manufacturing maturity level and developing a tailored transformation strategy.
Stakeholder management: Involving all relevant stakeholders to ensure acceptance and support throughout the transformation process.
Roadmap development: Creating a clear roadmap that defines both technological and organizational milestones.
Digitalization of processes: Implementing smart technologies to increase efficiency and transparency in manufacturing.
Change management: Supporting the adaptation of structures, processes and working methods to anchor transformation sustainably.
Successful transformations for our customers:
Holistic Smart Factory Transformation
Strategic consulting and support of the change process for a mid-sized industrial company transitioning to a Smart Factory.
Customer-Centric Transformation of an IT service provider’s support division
Analysis, strategy and transformation support to enhance service quality, customer orientation and employee retention for over 1,000 employees.
Enhancing collaboration and efficiency in a software development team
Development of an “Engineering Excellence” program to boost efficiency in a large agile development team, including coaching and support.
For transformation to succeed, structures must be adapted. Only when a conducive environment and processes are in place can employees’ behavior and attitude change effectively – toward continuous improvement, customer centricity, data-driven work, sustainability and digitalization. Well-thought-out and efficient participation is crucial for success.
Hannah Reusch, Head of Consulting at ITK Engineering
Why are we not where we want to be?
In the digital transformation, strategy development is more important than ever. In this webinar, we will provide an insight into strategy development using the example of a smart factory. We will show you concrete recommendations for action so that the strategic realignment of your company succeeds.
Putting value creation first for more impactful customer centricity
In this whitepaper, we examine what customer centricity means, what kind of value it creates, and ways in which companies can address this key issue. The implementation practices outlined here are based on lessons learned and proven approaches taken in customer projects.
We shape change collaboratively – with a human-centered and effective approach. By focusing on agility, teamwork and innovation, we prepare your organization to meet the challenges of tomorrow.
