Quality management

Quality begins with us understanding every aspect of your requirements from the start, and aligning our development efforts accordingly. Our clearly defined, transparent processes and conscientious documentation of all project phases expedite implementation and traceability. Regular reviews keeps quality assurance efforts focused and consistent.

Our processes adapt to suit your needs. Every ITK employee knows that project workflows are flexible rather than rigid. Subject to a systematic and continuous improvement process, they conform to fit demand. This saves time to put project goals within easier reach.

We champion employee training to ensure the consistent and enduring quality of our work. Comprehensive on-boarding, regular training, a welcoming workplace that is safe, healthy, and conducive to the success of our employees’ efforts – all this is part of the package. Low staff turnover and a host of employer excellence awards attest to the success of our efforts.

Your information is safe with us. Information security is a mainstay of our corporate culture. Our practices are in line with external and internal standards, and above all with our customers’ security requirements.  Personalized, documented access control mechanisms protect our project offices. Special infrastructure and IT security precautions are in place to safeguard your data. And these are just a few examples of how we seriously we take data privacy.

We work in compliance with multiple standards. Factoring general and industry-specific standards into the equation is standard operating procedure for us. This way, we ensure compliance with standards during development – a key prerequisite for getting your product approved later down the line.